Shipping policy

UK Deliveries

We Dispatch all orders via Royal Mail or Interlink Express. Each listing will Specify which type of delivery option is available.

1st Class Royal Mail - takes 1-2 working days after dispatch

2nd Class Royal Mail - takes 3 to 5 working days after dispatch

Royal Mail Special Next Day Delivery - delivered next working day before 1 pm after dispatch

Please note that orders placed after 3 pm will be dispatched the next working day.

Please note that there are limitations to the service coverage areas for next day deliveries.

Postcodes not covered by the next day delivery service are as follows: KA27-28, AB31-38, AB40-56, IV1-28, IV30-32, IV36-40, IV52-54, IV63, KW1-14, PA21-38, PH4-41, PH49-50, BT, HS, IV41-49, IV51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE, IM, Channel Isles, Northern Ireland (BT postcodes) and Republic of Ireland.

International deliveries

This will vary from country to country. Please bear in mind deliveries outside the EU will be subject to possible import taxes in your country. Additional charges for deliveries to different Islands/Regions of different countries may apply (i.e. Canary Islands, Tenerife, Madeira etc).

Please note addition postage costs will apply to the following: PH22, PH33-34, PH41, IV1-5, IV11, IV13, IV15, IV17, IV19, IV19, IV26, IV40, IV52, IV63, KW16, HS, ZE, BT GY, JE, IM, PO30-41, TR21-25. If you are from one of these areas and still wish to purchase our items please call 0203 695 0315, our sales advisers will be happy to help you proceed with the order. 

Expecting Delivery Time for New Purchases

Items ordered before 3 pm on a working day will be delivered on the next working day, orders after 3 pm will be dispatched the next working day and will arrive 2 working days from the initial order date. For Hikvision, LG, EDGE and Videotec brands delivery will take 3 working days from order date if ordered before 3 pm. In the case of international delivery it can be significantly longer, please check delivery times before proceeding with payment.